Protecting your privacy is extremely important to TRW Credit
Group, LLP. We strive to keep your personal information
confidential. Please take a moment to read the Privacy Policy to
ensure that you are aware of and understand how we handle your
personal information.
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Why we collect personal information
We collect personal information to enroll you in our service.
The information we require is the absolute minimum necessary.
TRW Credit Group, LLP uses your personal information to provide
you with superior client services, and to communicate with you
regarding your case. In addition, we use your personal
information to keep you up to date on the latest service
announcements, feature updates, special offers, and other
information we think you would like to hear about. From time to
time, we may also use your personal information in order to
contact you regarding participation in a market research survey,
so that we can gauge client satisfaction and improve our
services further. Should you begin, but not complete, the sign
up process, TRW Credit Group, LLP may use your personal
information to contact you regarding your experience at the web
site, and may talk to you about enrolling in our service.
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How we collect personal information
We collect information about you: (i) that you submit during the
sign up process for our service, and (ii) any time we enter
information from your credit report into our database. In
addition, when you sign up for a new TRW Credit Group, LLP
service, or ask to be included in an email mailing list, we
collect and store the information you provide in a secure
database.
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When we disclose personal information
Because the ability to communicate with our clients during any
part of the credit recovery process is absolutely essential,
your personal information may be shared with other TRW Credit
Group, LLP employees. They will protect your personal
information in accordance with the TRW Credit Group, LLP
Customer Privacy Policy.
TRW Credit Group, LLP works with other companies that help us
provide TRW Credit Group, LLP services to you, and we may
provide your personal information to these companies.
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How we protect your personal information
TRW Credit Group, LLP safeguards the security of the data you
send us with physical, electronic, and managerial procedures. We
urge you to take every precaution to protect your personal data
when you are on the Internet. Change your passwords often, use a
combination of letters and numbers, and make sure you use a
secure browser.
The TRW Credit Group, LLP web site uses industry-standard Secure
Sockets Layer (SSL) encryption on all web pages where personal
information is required. To sign up for TRW Credit Group, LLP's
service, or to log into the client section of the web site, you
must use an SSL-enabled browser such as Netscape Navigator 3.0
or later, or Internet Explorer. This protects the
confidentiality of your personal and credit card or checking
account information while it is transmitted over the Internet.
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Collecting other personal information
When you browse TRW Credit Group, LLP’s web site, you are able
to do so anonymously. Generally, we don’t collect personal
information when you browse — not even your email address. Your
browser, however, does automatically tell us the type of
computer and operating system you are using.
Like many web sites, the TRW Credit Group, LLP web site uses
“cookie” technology. When you first connect to our site, the
cookie identifies your browser with a unique, random number. The
cookies we use do not reveal any personal information about you,
except perhaps your first name so we can welcome you on your
next visit. Cookies help us understand which parts of our web
sites are the most popular, where our visitors are going, and
how long they spend there. We use cookies to study traffic
patterns on our site so we can make the site even better.
In some of our email to you, we use a “click-through URL.” When
you click one of these URLs, you pass through our web server
before arriving at the web site that is your destination. We
track “click-throughs” to help us determine your interest in
particular topics and measure the effectiveness of our customer
communications.
We may use third-party advertising companies to serve ads on our
behalf. These companies may employ cookies and action tags (also
known as single pixel gifs or web beacons) to measure
advertising effectiveness. Any information that these third
parties collect via cookies and action tags is completely
anonymous.
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Our companywide commitment to privacy
To make sure your personal information remains confidential, we
communicate these privacy guidelines to every TRW Credit Group,
LLP employee and staff member. TRW Credit Group, LLP does not
knowingly solicit personal information from children or send
them requests for personal information. TRW Credit Group, LLP's
web site may contain links to other sites. TRW Credit Group, LLP
does not share your personal information with those web sites
and is not responsible for their privacy practices. We encourage
you to learn about the privacy policies of those companies. If
we are going to use your personal information differently from
that stated at the time of collection, we will try to contact
you via email using the most recent information we have. If you
have not given us permission to communicate with you, you will
not be contacted, nor will we use your personal information in a
new manner. TRW Credit Group, LLP's Privacy Policy is subject to
change at any time. We encourage you to review the Privacy
Policy regularly for any changes.